FAQs – LOGAN ROBIK

FAQs


HOW DO I PLACE AN ORDER?

We accept payment by credit card and debit card (VISA, MasterCard, American Express & Discover) and PayPal too!

1) Visit us at www.loganrobik.com and find the item you'd like to order.

2) Click on the item, and then you'll arrive at it's product page.

3) Select the color and size you'd like via the drop-down menu.

4) Click on the 'Add to Cart' button.

5) Repeat steps 1-4 above until you've added everything you want to order to your cart.

6) Hit Checkout.

7) Follow the instructions to enter your shipping address, and then your payment details. Make sure you follow through the whole process by clicking on "Pay Now" or "Complete Order" before you close the website.

DO I HAVE TO PAY FOR SHIPPING?

Absolutely Not! We provide shipping entirely free! Yes, you read that right!

I HAVE PLACED AN ORDER, WHEN WILL MY ORDER BE SHIPPED?

Order processing is between 4 - 6 business days, and is used to check your order for quality assurance, packing, printing of shipping labels, and forwarding it to our shipping company for dispatch. Once an order has been processed, it will then be shipped out and you will be provided a tracking number.

THE TAG OF THE PRODUCT I RECEIVED IS DIFFERENT FROM THE SIZE I ORDERED

Due to our factories being located in multiple regions, the size that is shown on the tag of the product you receive may be showing differently from the size you ordered. Please ignore this, as the product will fit you just like the size you ordered.